When do sophisticated, capable, products in the world shine brightest? When they’re installed and operated by equally sophisticated teams. From a laser phosphor projector on a short-term rental or the latest RGB pure laser model powering a Cannes Film Festival premiere; the best results mean using the best people.

The ultimate experts

That’s why Christie training exists. To ensure a global pool of skilled individuals capable of turning product features into all-singing, all-dancing, performances. Delivered through instructor-led courses at global training centers and through the eLearning portal Christie University, these are the ultimate sources of expertise and explanation about everything Christie. If you need to know about installing, operating, servicing, and maintaining Christie products you’ll find it here.

We offer courses on Christie MicroTiles^® LED system design and configuration, the ABCs of DLP^®, Digital Projection Anatomy, Laser Safety, and classroom instruction on the latest Christie equipment. If it’s a Christie solution, chances are we offer training for it.

An essential role in Christie’s world

AVenue caught up with Ian Tyler, senior director accountable for global technical training, Michael Majstorovic, training manager, Systems and Solutions, and Christian Hinxlage, technical support manager, Pandoras Box^® media and show control systems to discuss why training plays such an essential role in Christie’s world. Indeed, Michael Majstorovic says his first task, long before a new Christie product even launches, is to do a lot of learning himself.

“Say it’s a projector. The first thing I do is take it into the workshop and take it apart, right down to its basic components, and then rebuild it myself so I know exactly how it’s put together,” Majstorovic explains. “I’ll then reach out to different engineering disciplines like Optical, Software, and Electronics to ask relevant questions before deciding how best to explain everything I’ve learned clearly and concisely. When you train others, you have to be able to walk the walk.”

That search for simplicity in training echoes Christian Hinxlage’s approach to Pandoras Box training, where he says explaining the fundamentals clearly — like how a timeline works — allows new users to achieve impressive results quickly. “Pandoras Box is a huge tool, and in combination with Widget Designer you can achieve extraordinary things. So, learning the basics not only means you can explore its full capabilities on your own, but it also means that people like me, who prefer task-based learning, can set achievable goals early on.”

Make the impossible achievable

Today’s AV and software systems are specifically designed to boggle minds. And the bigger the boggle, the better. But that doesn’t mean learning how to use and maintain them must be equally overwhelming. On the contrary, good training can make the most complex systems seem simple — and make the impossible achievable.

As Tyler says, time spent in training is a great investment. “Training can actually be the most valuable thing for our customers. By directly investing in their staff, they directly increase the value of what they offer customers. Every time we create a training program, what we’re really trying to do is set our customers up for success.”

And who doesn’t want that?